Refund Policy
SAMY STORE is committed to ensuring customer satisfaction. This refund policy explains when and how refunds are processed.
1. Refund Eligibility
Refunds are available for eligible returned items that meet our return conditions and are approved after inspection.
2. Refund Process
Once your returned item is received and inspected, we will notify you regarding approval or rejection of your refund request.
3. Refund Time
Approved refunds may take several business days to appear depending on your payment provider or bank.
4. Non-Refundable Items
Products that are damaged by misuse or returned in unacceptable condition may not qualify for a refund.
5. Shipping Costs
Shipping fees are generally non-refundable unless the return is due to an error from SAMY STORE.
6. Contact Support
For any refund questions or requests, please contact our customer support team.